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AI FAQ – Frequently Asked Questions

Discover how Power AI enhances customer service and system processes through intelligent automation. Visit our FAQ section for clear, concise answers to your questions

AI engineering is the process of designing, developing, and deploying artificial intelligence solutions that automate tasks, analyze data, and improve decision-making. It includes machine learning, natural language processing (NLP), computer vision, and AI-powered automation.

AI can help businesses by:

  • Automating repetitive tasks to improve efficiency
  • Enhancing decision-making with data-driven insights
  • Personalising customer experiences
  • Reducing operational costs
  • Detecting fraud and improving security

 

AI is transforming multiple industries, including:

  • Finance & Financial Services – Fraud detection, risk assessment, and automated trading
  • Supply Chain & Logistics – Demand forecasting, route optimisation, and inventory management
  • Pharma & Healthcare – AI-assisted diagnostics, patient monitoring, and drug discovery
  • Recruitment & HR – Automated resume screening and AI-powered talent matching
  • Digital Marketing – AI-driven ad targeting, content generation, and customer segmentation
  • e-Commerce – Personalised recommendations, AI chatbots, and visual search

 

Machine learning (ML) is a subset of AI that enables computers to learn from data and improve their performance over time without being explicitly programmed. It works by training models on large datasets, identifying patterns, and making predictions or decisions based on new data.

5. What is the difference between AI, machine learning, and deep learning?

  • AI (Artificial Intelligence) – The broad field of creating intelligent systems.
  • Machine Learning (ML) – A subset of AI that uses algorithms to learn from data.
  • Deep Learning – A specialized type of ML that uses neural networks to process complex data, such as images and speech.

 

Security is a top priority in AI development. We implement:

  • Data encryption to protect sensitive information
  • Access control measures to restrict unauthorized use
  • Bias and fairness checks to ensure ethical AI decisions
  • Regular security updates to prevent vulnerabilities

 

AI-powered chatbots and voice agents use natural language processing (NLP) and machine learning to understand user queries, respond intelligently, and improve over time. They can handle customer inquiries, schedule appointments, and provide 24/7 support.

 

Computer vision is an AI technology that enables computers to interpret and process visual data, such as images and videos. It is used in:

  • Facial recognition
  • Medical imaging (X-rays, MRI analysis)
  • Product identification in e-commerce
  • Quality control in manufacturing

 

We follow a step-by-step approach to AI integration:

  1. Assessment – Understand business challenges and opportunities.
  2. Data Collection – Gather and clean relevant data.
  3. AI Model Development – Train machine learning models for specific use cases.
  4. Deployment – Integrate AI into your existing systems.
  5. Monitoring & Optimisation – Continuously refine AI models for better performance.

 

AI implementation costs vary based on complexity, industry, and scale. Factors affecting cost include:

  • Data processing requirements
  • Computational resources (cloud/on-premise AI deployment)
  • Customisation and training of AI models
  • Ongoing support and maintenance